Labour Department Employment Agencies Portal

Particulars of employment agency (EA)

Name of EA

Address/ Telephone/ Other contact means of EA

Type of Complaint

Unlicensed operation of EA

Overcharge of commission to job-seekers

Confiscation of personal belongings (ID card, Passport, ATM card, etc.)

Particulars of job-seekers provided by EA not consistent with facts

EA failed to provide services in accordance with the terms of guarantee stipulated in the service agreement

EA failed to provide services in accordance with the refund arrangements stipulated in the service agreement

EA claimed to be authorized by foreign government but failed to display the accreditation or certificate

EA failed to provide payment receipts

EA failed to explain to job-seekers and employers their statutory rights and obligations

EA failed to provide job-seekers and employers with reference materials and sample forms relating to their rights and benefits

EA involved in financial affairs of job-seekers

EA provided fake vacancies

Others:

Details of Payment to EA in Hong Kong

Total amount collected by EA

Have you paid to the EA?

Yes

No

Details of Complaint

Information and details related to the complaint

Relevant Documents

Documents/ Proof related to the complaint

Add File

Complainant Particulars

Identity

Name of Complainant

Please provide at least one of the following contact means #:

# Address

# Contact No. 1

Contact No. 2

# Email Address

Declaration

Are you willing to provide further information about the case to the Labour Department to facilitate our investigation in the future?

Yes

No

Do you agree the Labour Department to disclose your identity and information during our investigation to the person or organization being complained?

Yes

No

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Labour Department

Employment Agencies Portal