Foreign Domestic Helpers - Online Enquiry/Complaint Form

Type of Report

Enquiry

Complaint

Enquiry/Complaint Categories

Entitlements under the Employment Ordinance (e.g. underpayment of wages, non-payment of wages/termination payments/holiday pay, non-grant of holidays, etc.)

Entitlements under the Employees’ Compensation Ordinance (e.g. injury at work, employer failing to take out employees’ compensation insurance, etc.)

Deployment to work for duties/persons or in places other than that specified in the Standard Employment Contract (e.g. employer requiring you to perform non-domestic duties, work outside Hong Kong, work for person(s) or at address(es) other than the one stated in contract, etc.)

Terms and conditions under the Standard Employment Contract (e.g. employer failing to provide free medical treatment/free passage to return to your place of origin, etc.)

Suspected criminal offences and threats (If you are subjected to violence and abuse, or your safety is at risk, call 999 for emergency services of the Police immediately.)

Others (please specify)

Details of Enquiry/Complaint

Information and details related to the enquiry/complaint

Name of your employer

Address of your employer

Name of the employment agency providing services to you in Hong Kong

Relevant Documents (less than 5MB for total documents)

Enquirer/Complainant Particulars

Name of Enquirer/Complainant

Nationality

Are you in Hong Kong now?

Yes

No

# Please provide at least one of the following contact means:

# Address

# Contact No. 1

Contact No. 2

# Email Address

Declaration

Are you willing to provide further information about the case to the Labour Department and/or other departments in the future?

Yes

No

Do you agree the Labour Department to disclose your identity and information during our investigation to the person(s) and/or organization(s) being complained?

Yes

No

Note:

The Labour Department may not be able to give prompt advice and assistance if you do not provide sufficient information about your case.

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